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Re: Roku 14.1.4:7708 Update and Harmony Hub
I am now also experiencing the same issue with the Roku favorites showing numbers and not the channel icons on my harmony remote.
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Re: Roku 14.1.4:7708 Update and Harmony Hub
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Re: Latest software update broke using LG TV remote on Roku streaming 4k stick
Mine LG Magic remote was working with roku up until about a week ago. Now it won’t
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Re: Roku 14.1.4:7708 Update and Harmony Hub
Thank you! Now I will be able to enjoy the rest of my weekend instead of chasing down rabbit holes.
I think it's worth pointing out that I saw my Harmony control of my Roku go to #%^&! just after the latest Roku update was pushed out. Roku, if you're going to follow a policy of "no backsies" on FW updates, _please_ be more careful on future updates!
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Re: Roku 14.1.4:7708 Update and Harmony Hub
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Re: LG remote can no longer control Roku
Hi, Community users.
Thanks for posting, regarding the issue you've encountered with the LG remote that no longer works with your Roku devices.
Our team would like to investigate this matter further so we can identify the cause and develop a possible resolution.
To assist us in the investigation, can you please provide the details below:
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- Specific model of the LG remote.
Once our team gathers the information we requested, we'll be able to proceed with the investigation.
Keep us posted.
Thanks,
Kash
Roku Community Moderator
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Re: Latest software update broke using LG TV remote on Roku streaming 4k stick
@Wild_Fan_1, set Network access to Enabled or Permissive under Settings->System->Advanced system settings->Control by mobile apps.
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
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Re: LG remote can no longer control Roku
LG Remote: akb76040302
roku device model: 3810x Roku streaming stick+
SN: yh00c8907488
device ID: 21317c907488
OS version 14.1
no need to do tracker Id, it never works anymore. As soon as u did the update, it no longer works
I’m hoping for all of us you can resolve this
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Re: Harmony remote does not work over IP control
same issue here, I thought it was time to ditch the Harmony! Thank goodness I came upon this fix!!!! So happy!!!
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Re: Harmony remote does not work over IP control
Hi, @arnau
Welcome to the Roku Community.
Thank you for confirming that the resolution suggested on this thread has fixed the issue you've experienced!
This is highly encouraging here in the Community, where every suggestion to fix a certain issue is recommended, which helps a lot of users.
If there's anything we can do to assist you, feel free to reach out to us anytime.
Happy Streaming. 💜
Thanks,
Kash
Roku Community Moderator