Xfinity Stream audio extremely unstable. Goes from normal to nothing or loud & garbled.
Model# 3810RW
SW version 11.5.0 build 4312-50
In the Xfinity Stream app version 6.11 build 0 the sound fluctuates from nothing or loud & garbled. I have various Roku stick models throughout the house and it does it on all and on every channel in the app. If I go to Last Watched and select any channel the sound goes back to normal for a little while. Don’t even have to get out of the app for the sound to return to normal but I do have to reselect the channel. This is all the info requested by a Roku representative that I got no reply from.
Tracker ID 2023-05-192-554
So I have a sync issue with the Xfinity Stream app. It starts when commercials start. Xfinity says its a Roku issue, so I've come here to see if that's true. I don't have a garbled sound issue thought. Sound quality is good, the video and sound just get out of sync.
