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Re: [Service Interruption] Problems accessing new channels and activating new devices
Still not working 7:45 est in nys
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Re: [Service Interruption] Problems accessing new channels and activating new devices
Still nothing in Missouri
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Re: Roku says no internet connection
I've unplugged and replugged Roku twice.
I did a hard reboot of the television.
Nothing working, giving up for tonight.
I see many others are still having issues
No customer service to contact, I have a number, but it says the wait time is "2...yes TWO HOURS!)
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Re: [Service Interruption] Problems accessing new channels and activating new devices
Still not working..... I tried everything now it won't take password and let me in at all and yes I triple checked the password. It won't connect to my internet but all the other devices are working.
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Re: [Service Interruption] Problems accessing new channels and activating new devices
Still experiencing connection issues. All network wifi connections are good. Tried resetting, still not working.
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Re: [Service Interruption] Problems accessing new channels and activating new devices
It is fixed. Thank you so much for the speedy service ❤️
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Re: [Service Interruption] Problems accessing new channels and activating new devices
Hi, I am trying to activate a new device and cannot go past the go.roku.com/remotepair screen. I have unplugged the device for more than 10 seconds, tried to do it on my app, nothing works. In line for chat support and on the phone - 2 hrs wait. Nightmare!
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Re: [Service Interruption] Problems accessing new channels and activating new devices
We have unplugged all Roku devices from power source as instructed per the latest update at 4:00 PST/7:00 pm EST and still cannot access many apps/channels such as Hulu, Max, YouTube, etc.
Oddly enough I CAN now access the Spectrum Channel, which I could not do about an hour ago. So there has been some improvement/change since that last update but apparently something is still wrong. Still cannot access Max, Hulu or YouTube but the Spectrum App IS working again.
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Re: [Service Interruption] Problems accessing new channels and activating new devices
Unplug the Roku device for 20 sec. Then retry. Should work.
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Re: [Service Interruption] Problems accessing new channels and activating new devices
I cannot even reset - trying to set up a new device and it won't allow me to do anything. Stuck on the 📺 to pair my new device and nothing works.