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Re: [Service Interruption] Problems accessing new channels and activating new devices

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Prime, YouTube, Max, none of them are working. YouTube tells me to check network connection. When I check, it states it is connected. I even tried my mobile hotspots. Still nothing. Please advise

Lisak1230
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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My Roku tv is still not working.  I cannot add apps or open existing apps.  With a channel system failed message.   

Edith68
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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Sigue sin funcionar en México 

 

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Re: [Service Interruption] Problems accessing new channels and activating new devices

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Still not fixed.

Says I have an excellent internet connection, but when I try to access YouTubeTV or any of my other paid subscriptions it tells me I don't have an internet connection.

myrander
Channel Surfer

Re: [Service Interruption] Problems accessing new channels and activating new devices

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Still isn't working here 

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Re: First just YoutubeTV problem, but now I've factory reset and nothing works

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Don't believe anything Roku support says here.  Their systems are still broken and their recommended steps don't work.

Re: [Service Interruption] Problems accessing new channels and activating new devices

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FIXED  New channel installed and have access to all APPS

 

ArtsyOlive
Newbie

Re: Roku cannot launch any streaming services but internet otherwise working

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Seriously, has anybody found a solution? One thread said "solved," but when I followed the same steps, nothing was fixed. I've unplugged and plugged in the Roku (streaming stick--all software up to date), my router, my modem, and the TV, in every possible order. I've checked the signal (good to excellent), restarted the network, disconnected and reconnected to network. I get a connection error when I try to start Hulu, Amazon Prime, and Max. My Vizio (no Roku involved) connects without a problem. I was literally streaming on the Roku a few hours ago, turned it off when I went to the doctor, returned and can't connect. I have a broken ankle and a post-op shoulder, so running back and forth is becoming a huge pain. If anything worked for anybody, please post!

Re: [Service Interruption] Problems accessing new channels and activating new devices

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The issue is a time issue on the devices. They are unable to sync with the service causing a connection error. Please correct the issues with the time 

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MsSisu
Newbie

Re: Roku cannot launch any streaming services but internet otherwise working

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I have done everything, unplugged everything, waited a few minutes, plugged everything back in, then launch Roku and nothing. Clock does not pop on so that tells me no connection, which in fact I do have connection.  If I go to Hulu and it comes up saying check network connection. I clicked that nothing happened. So I went into settings to double check my network all three green checkmarks. Everything‘s good. I have Internet connection - what's up with Roku services?  Cannot even connect to Chat for help.

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