Issue Tracking Board

[RokuMaryEF]

Hi Community users,

We've received reports from Roku users that the Saved List, Continue Watching, other recommendations, and Favorites features are missing from The Roku Channel and TRC Live.

Update: 6/28 12 PM PST

We believe the issue is now resolved.

Previous update: 6/28 10 am PST

We're investigating the issue and working to understand why these features are unavailable.

In the meantime, you can still access your recently watched content on some channels through their apps.

We'll update this thread as soon as we have more information. We appreciate your patience while we work on a resolution.

[SmokingJoe]

My favorite channels list is gone. Stop messing with things. I find this not too funny.

[Hauntedkitty22]

Saved List and continue watching are gone from Roku Channel...I even contacted Roku Channel through chat...they told me that they had removed the features because no one liked them...that's all I use...seems like i wasted so much  time looking for shows and movies to watch or continue watching...and now Roku does something like this to viewers...makes no sense...bring the Saved List and Continue Watching back...we miss them...

[exodus]

missing "save list" and "because you watched" on Roku home page on both my tv's

[CarlSC]

The HOME screen has changed. No longer do I have an easaily accessable "Continue Watching" line. Now its a bunch of "Trending on XXXXX App" lines on Apps I do not even use.

I've rebooted, and tried turning off "What to Watch" and then back on.. No

[Shadowphage]

It’s not there. It is “no where” anymore. Anymore suggestions?

[Annoyed-100]

Also the SAVED CHANNEL LIST! Roku is creating a lot of unhappy users/subscribers. 

[Taterburg]

My Saved List is gone as well as my Continue Watching menu. Really bothersome since Im in the middle of watching a long series that has a name that makes it difficult to search for. 

I, for one second, don’t believe “no one likes them” is the reason these are currently missing. If that is the excuse Roku is standing behind, then their data collection is seriously skewed on this topic.

[Biggreen]

Same here