Issue Tracking Board

[Bgorm]

Im having the same issues and have already factory reset my tv, what else can i do? The tv brightness also dropped and will not go any higher despite changing the settings. 

[Msternie]

Hi Mary,

My girlfriends Roku TV has been having this on/instant off again issue. Device ID is SONR43CEU3ML. 

Not sure how to PM you. 

Thanks. 

[DonnaJack]

How can I get the possible fix for this problem?  

[Margo]

I have a samsung tv and use roku as my streaming device.  My tv shuts off almost immediately after turning on.  Once I turn on again it stays on.

[PACMan22]

Hello

I'm having the same issue with my ROKU TV powering off after initial power on, turn it back on and it's fine, at least until the next evening when I turn it on and the same thing happens. (I've tried all of the previous recommendations to resolve the problem, with no resolution.)

Model : 55R6A5R

Hardware ID : G851X

S/N : X01300HDC2HA

SW Ver : 14.0.4 (Build : 12221)

Device ID : SONX72DD2HA

[Ccil]

How can we PM you?

[DonnaJack]

How do we PM you?  I’d like to test this fix.

[wmclaxton]

I have a new 43R4AX Roku TV.  I am experiencing this 'power off on startup' problem and I would like to receive the fix and be part of the testing group.  My device ID is: SONR447LACXY. 

@RokuMaryEF, I have sent a PM you.  For other new members of this community, apparently one cannot send email as a 'visitor', one has to become a 'newbie' before the message/email option appears.  I became a newbie by making this post.

[TomW1]

Mary,

I would like to participate in the fix.

Device ID:  SONY749JMWG8

Thanks, 

Tom Wilkerson