Issue Tracking Board

Status updates, outage reports, fixes, and workarounds. Subscribe to a thread be notified of updates!
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
atc98092
Community Streaming Expert

Re: Roku tv won’t send an activation code to email

Unfortunately, that’s the best I can do. We’ll need to get the Roku Assistance here to take it further. It might be a problem if theirserver end, or it could be your Internet. There’s just no way of telling without having access to the inside

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos

Re: Roku tv won’t send an activation code to email

That’s exactly what is happening with mine. I double checked everything, tried a different WiFi and as soon as I click connect to sent the email, 3 seconds later it automatically says we cannot reach you. Every time

Kenneth91
Newbie

Re: Roku tv won’t send an activation code to email

This is currently happening to mine, as well. First it was appletv not working, I removed the app. Now I've factory reset my stick and I'm getting this error. Bet money Roku is having issues and doesn't want to admit it quite yet. 

Habbers
Reel Rookie

Re: Roku tv won’t send an activation code to email

Dan will they eventually reply to this?

0 Kudos
Dragoyne
Newbie

Amazone prime video not listed

Onglet prime video est disparue de la page principale je doit le chercher a chaque fois pour ouvrir l'app sur tout mes roku de la maison c'est franchement gossant comment régler ce problème svp

0 Kudos
Sondog78
Reel Rookie

Re: All ROKU devices have stopped working.

Nothing is working! No QR code, won't take my roku email. Argh! Factory reseted my router my modem the Roku device! Nothing! Guess I'll talk to support tomorrow. 

gkathsteel
Newbie

Re: "We can't seem to reach you at:" message

I am having the exact same issue with no solution. I have tried other emails, and restarted the device multiple times.

ANel1569
Newbie

Re: Roku Express 4k Factory Reset & Email Won't Work

I'm having the exact same thing going on. Would love to know how to fix this!

0 Kudos
ellarae01
Newbie

Re: Roku tv won’t send an activation code to email

Having this exact problem. With a brand new roku I got delivery 30 mins ago. Had to order this because my previous chromecast stopped working and now this doesn’t work! What’s going on? I tried everything!

0 Kudos
andrewjh
Reel Rookie

Re: All 3 Roku devices have stopped working

Same here, trying to watch Roku Channel and YouTube on the different devices, and both apps error out with “no connection.” Both are connected to WiFi and pass the connection test. 

I CAN watch Roku Channel on my mobile device in the Roku App, connected to the same WiFi, so that’s not the issue. 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.