Issue Tracking Board

[Mefaret]

I have tried everything but my YouTube tv won’t launch (nothing happens when I hit on the app). This has only been happening in the last hour. YouTube tv app works in my phone and computer. I’ve tried reset, citify it reset, app updates, Roku tv updates. Nothing happens. 
as you asked I did hit home and back buttons 5 times each and here is the info you asked for: 

MODEL: G107X-Roku TV
serial #: X012004EE6GU (SOA7718EE6GU
Software version: 14.1.4* build 7709 -CG

GC version: 12.11.13

timestamo: 2925-02-01T04:06:35Z

issue ID: GU-044-886

[Biozphere]

Model G817X

software 14.1.4 build 7709-DA

GC version 12.11.13

ID D0-044-894

[Helsgate2]

ModeL G137x

software 14.1.4

ID PD 044-895

[Kds31763]

After performing the update, it deletes the YouTube TV app completely 

[KD951]

I was experiencing the same issue. I did factory reset and it worked.

[Damanrob]

Device id: S0KD333W3984

Still not working after trying steps. Getting cannot add YouTube TV app when trying to add app. 

[Jplata]

Mine still does not work and now it has removed the apps and won't let me reinstall.  Device ID SO8A627MUL90. I sure hope you are reimbursing me for You tube tv i cant access. Thanks

[dawne48183]

Same here

[dary]

Device ID: S08C316WRFH8

[Mefaret]

Still the same I did anything and everything I can attached phot has all the info you need.