Issue Tracking Board

[Arturojr]

Same thing with my on YouTube maybe it’s a glitch with the app?

[NisaDee1]

I have followed instructions to update software. Software is up to date.

Software version: 14.1.4

Build:7709

Youtube will load on Roku TV.

[Tporter691]

Model G103x

serial X012004TMTXY (S080817TMTXY)

software 14.1.4 build 7709-cg

GC version 12.11.13

[Sd1967]

Issue id HJ-044-791 same issue..

[Fulphil]

Model G136X- Roku TB 

software. Version : 14.1.4

GC Version: 12.11.13 

iD: W4-044-794 

[Keh19]

W5-044-783

[benh937]

Model: L250X - Roku TV

Software Version: 14.1.4 build 7712-HE

GC Version: 12.11.13

Issue ID: G8-044-802

[Logandavis11]

I am also facing the same issue and have done all the steps as you also. Just reporting another example. 

[Matrixshots]

• Device ID: g501x
• Software Version: 14.1.4
• Tracking ID: ID-1K-044-802

[roelkers]

Roku device model, serial number, device ID, and software OS

version (these can all be found in Settings > System > About)

model: onn model 100012585

hardware ID: G801X

serial number: X012006JVUN6

device ID: S08A739JVUN6

software version 14.1

-I’ve attached a photo of this below.

What channel and what version/build is the channel (this can be found by

selecting the channel on the Home screen and pressing the * button)

Youtube: Version 2.25 & Build 93

Youtube TV: Version 2.25 & Build 70

What troubleshooting steps have you taken so far?

Re-installed Youtube and Youtube TV. Restarted tv. Checked for updates of

app. Checked for updates on system.

Tracker ID when this issue occurs (when you see this issue arise, press

the Home button 5 times, followed by the Back button 5 times, and provide

us with this ID)

Attempted to find Tracker ID but when I did it all that happened was it turned

off the tv??