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ydeen
Newbie

Unable to Take Screenshots

I have setup my device successfully and have my side-loaded app open on my device. I have accessed the "https://192" address, selected "Utilities" and then selected the "Screenshot" button but it give me an error: "Screenshot not ok". I have adjusted my settings between 1080p and 4K. I am testing this app but I don't know how to take screenshots to provide to my team. Thanks

2 REPLIES 2
phlume
Streaming Star

Re: Unable to Take Screenshots

I had trouble with this too, until I discovered that the channel has to be up and active on a device to take the screenshot. It captures whatever location you are within the channel so you have to have it active on a roku device to work

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genepensiero
Roku Guru

Re: Unable to Take Screenshots

I've got my Roku in developer mode, my published channel open. I log in successfully and click Screenshot but I'm also getting the "Screenshot Not Ok" error.

Not sure what I'm missing.

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