Serial number: 2101GTC009567l00410
Model: 65R635
Manufactured January 2021
Hi everyone,
Thanks for the posts.
If you are still experiencing an issue, please feel free to send me through a PM (private message) the following information:
For more information about how to send a PM in the Community, visit our Community post here: Welcome to the Community
Thanks,
Danny
PM sent
Mine will not activate. I've tried adding two different emails -- both registered with Roku. Please help. I've been trying since last night.
Danny,
How do we send you a private message?
I've tried everything it says to send you a private message -- those options don't appear on my phone or my desktop. I need help, please.
Sent you a private message.
Danny, I have been trying this now for 5 days and still it gives me “we can’t reach you by email”!
there must be something you can do to fix this, right??
Sunday May 2, 2021 was when I first got the error message.
Same. Over a week now. Multiple email addresses attempted. Same error.
Hi everyone,
Thanks for the posts.
I have passed along the concerns and information you've provided to the appropriate Roku team to investigate further.
Once more information is available, I'll be sure to notify the Community so we can hopefully get you all back up and running.
Thanks,
Danny