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Gibson21
Level 7

Activation email always expired even after accessing after a few seconds

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When I enter my email address of an existing account. I get an activation email sent immediately and I access it immediately. However it always says it is an expired email that needs to be resent. Done this about 20 times with no change. Has anyone else had this issue?

 

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RokuKariza-D
Roku Employee
Roku Employee

Re: Activation email always expired even after accessing after a few seconds

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Hi @Gibson21

Thanks for bringing this to our attention.

We believe that this issue has been resolved. Please try activating your device again then let us know if the problem continues.

Keep us posted.

All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

13 REPLIES 13\
RokuKariza-D
Roku Employee
Roku Employee

Re: Activation email always expired even after accessing after a few seconds

Jump to solution

Hi @Gibson21

Thanks for bringing this to our attention.

We believe that this issue has been resolved. Please try activating your device again then let us know if the problem continues.

Keep us posted.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
ehs1331
Level 7

Re: Activation email always expired even after accessing after a few seconds

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i am having the same issue. please help!!!!!!!!!!!!!!!!

ehs_1331@yahoo.com

Eric Stevenson

ENashKeith
Level 7

Re: Activation email always expired even after accessing after a few seconds

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I have used 3 different email addresses and every email I receive is expired within a minute of receipt.

MaddiRenee19
Level 7

Re: Activation email always expired even after accessing after a few seconds

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I'm having issues with this too. I've tried sending it to 4 different emails and everytime it says the link expired. I just bought it and now I'm disappointed! 

Since you and I both are having this issue now I wonder if everyone else trying to activate there's is experiencing this too. 

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Melissacarnefix
Level 7

Re: Activation email always expired even after accessing after a few seconds

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I am also having the same issue after accidentally factory reset i g my device!! 

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Johnjf
Level 7

Re: Activation email always expired even after accessing after a few seconds

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Same here

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soccerjunho
Level 7

Re: Activation email always expired even after accessing after a few seconds

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I have the same problem.

I want this to be solved as well. 

 

Thanks.

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Wolfman60
Level 7

Re: Activation email always expired even after accessing after a few seconds

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Same here.  Link appears in email in about a minute.  Click on it "Expired Link". Every time.  6 so far...

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yuda0331
Level 7

Re: Activation email always expired even after accessing after a few seconds

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Same problem! yuda0331@gmail.com

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