Features, settings & updates

[Moqueteyaribel]

my Roku tv out of nowhere just start showing this little thin striped on the screen & it be freezing. I already factory reset everything & nothing happens what should I do ?

[RokuJanadeeK · Accepted solution]

Hi @Moqueteyaribel,

Thanks for reaching us.

If the factory reset does not fix the issue, this could be an issue within the TV itself. For more help and assistance with this type of issue, you'll need to get in touch with the manufacturer of your Roku TV. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. You can locate their support contact information here: Contacting Support for Your Roku TV.

Let us know i you need further clarification.

Regards,
Janadee