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98n
Newbie

Why does the screen display the message Renew NOW Email Renewal@billingroku.com?

 
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renojim
Community Streaming Expert

Re: Why does the screen display the message Renew NOW Email Renewal@billingroku.com?

It sounds like a scammer has control of your Roku device and put it into Guest Mode and added that message.  IT IS A SCAM!  I'm not sure how to get it out of Guest Mode, but the first thing to try is a factory reset.

How to factory reset your Roku® streaming device | Official Roku Support

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