Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
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Snwari
Channel Surfer

Re: "We've made an important update" is stuck on screen

Be aware that by using roku services you are agreeing to the update even when bypassing that update notice screen.

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CCUHLIG
Newbie

Re: "We've made an important update" is stuck on screen

I have tried all of the positive notes here but the **bleep** tv is still not working. HELP

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FormerLib
Newbie

Re: When you press ok to Agree Dispute Resolution Terms nothing happens.

Welcome to the gulag!  Press the button or we will sick the KGB on you.  Doesnt anybody have a problem with giving your rights away?  Roku must have had a huge L*eagle suit against them and they are pissed and running scared.  Apple TV looking real good today.

grandwom
Newbie

Re: When you press ok to Agree Dispute Resolution Terms nothing happens.

I got it to work by downloading the Roku app on my phone, logging in on the app, connecting the Roku device, used the in app virtual remote to accept the terms. I could then control everything with the virtual remote but the physical remote did not work. I pulled the batteries and put them back in and that solved it.

bgl24
Newbie

Re: "We've made an important update" is stuck on screen

I see that the venue for anything outside of arbitration is CA, but can't find the venue for arbitration.  Does anyone know where that venue (for arbitratin) is?

As an aside on this subject, it used to be that the venue for arbitration in most all service contracts was where the consumer lived.  I'm noticing more and more that it is now some far off place that the company has chosen.  This, of course, eliminates most claims because it will cost the consumer more to travel to the arbitration site than they can expect to receive from the company.

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Ron-8675309
Reel Rookie

Re: When you press ok to Agree Dispute Resolution Terms nothing happens.

If u have a device connected to your TV, disconnect it, wait about 1 whole minute, reconnect. 

Try that. And browse the new terms then agree. 

It would not let me agree unless I browsed.

Hope that works for you.

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RCCPA
Newbie

Re: "We've made an important update" is stuck on screen

What is the solution my Roku is frozen? Now what?

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Sibyld1
Channel Surfer

Re: When you press ok to Agree Dispute Resolution Terms nothing happens.

Try switching off your wifi router and then use the TV remote to press OK on Agree. You can reconnect to the wifi after that.

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stayfocus53
Reel Rookie

Re: "We've made an important update" is stuck on screen

I pulled Roku out my TV today. I'm done with that box setting on the screen 24/7. Good-bye Ruko, it was nice while it lasted. 👋 

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mif
Newbie

Re: When you press ok to Agree Dispute Resolution Terms nothing happens.

How do you get it off??

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