Features, settings & updates

[LMPoe]

I've been experiencing this as well. It's especially annoying because I have a roku TV. Having to see unavoidable ads just to use my TV at all is ridiculous. I don't want to turn the TV on at 3 am just to have something start playing  before I even have a chance to turn the volume down or hit mute. I just turned off autoplay under accessibility and will report back if it works. 

And as someone who uses accessibility options often, hiding the ability to turn autoplay off under accessibility is also ridiculous. The majority of people looking for that option aren't disabled and you know it. May as well put all the sound and video options there too at that point. 

[zzzzzzzzz]

One more instance and I smash the **bleep** thing with a hammer.  Completely unacceptable.

[sw1107]

Attention decision makers with Roku.  If you continue to force me to watch ads before I can access the home screen on MY device, I will throw it in the trash and never purchase another Roku product or service again.  I will also wage a one man campaign online and in real life to warn every potential buyer of Roku products or services about the shady, manipulative and downright unethical practices in which Roku engages.

[Edc83]

I just made sure to go leave some 1 star reviews on Amazon and other sites, warning users of this abomination and not to hand their hard earned money to a company that is more interested in shoving ads in our face then providing a good user experience at this point.

I encourage others to do the same. Review bomb. Make a huge stink. Once users stop buying these advertising devices and existing users get fed up enough they abandon the platform, they can play as many video ads on the home screen as they want. Without eyes on those ads there is no revenue. All that viewing data they harvest is also lost as well at that point.

My Roku Smart home subscription? Cancelled. All my Roku devices will become just more electronics in the landfill. 

Roku, I hope you enjoy the small boost in your ad revenue the next couple quarters from this nonsense. Long term, you're committing financial suicide by alienating loyal users and eroding your own market share. MBA's and C-suite execs working at Roku are so dumb, greedy, and short sighted in their thinking. I imagine they were told this was a horrible idea but all they see is $$$.

[makaiguy]

Got my second instance this morning.  Ad for "Wicked".

[RP08]

Don't forget that when you decide to move away from Roku, factory reset your device first, and delete your Roku account. That will show the actual drop in subscribers. Otherwise, you'll just look dormant, but they'll still have a large subscriber count.

[Aw2025]

I just experienced an auto ad on my home screen. I could not exit it. I bought this device as an easy way to have all my streaming services on one platform. If i continue to get autoplay ads on my home screen I will be replacing this device and tv immediately.@support 

[Kb74]

Adding to the list.. If the cost of using/buying Roku is MY devices being locked out with INTRUSIVE noise.. I will be replacing all devices by the end of the week. I'm not sure I want to stay with Roku after this. Testing or not... someone thought this would be acceptable to "test".

You want more money then raise the **bleep** price... you don't lock out someone's property then expect them to remain loyal to the brand. This is distasteful and should have been obvious.

[andyross]

Try this: Settings/Accessibility/Autoplay video, change to OFF.

[Keawna]

They’re really overstepping with this. About to throw my whole 2 $600 TVs in the garbage. They keep adding stuff to make the experience WAY WORSE.