Features, settings & updates

[Streamer412]

Happened to me also.  Very unhappy, Roku.  I didn’t spend $1000 for a TV to be forced to watch ads.  Stop it.

[another_user]

Just got my first startup ad on the Roku Ultra - with sound! I was prepared to click to bypass the annoying video having read about these ads, but it was SHOUTING at me. Something about Wicked on Disney. I didn't leave it up long enough to read about it. Had to get up and go post this notice to add to the complaint numbers. Tempted to also contact Disney about my displeasure.

[Marble587329]

When I turned on my device today a video ad automatically started playing. No! This feature needs to go away. If Roku is going to start playing video ads when I just turn on my TV I will be leaving for another company with extreme prejudice. 

[Mullrock]

If this continues then I will dump Roku even if I have to build my own system. I got this because it worked and it was easy and simple from the kids to use as well as myself. But I have no problem downloading open source software and doing it on my own hardware I buy if I have to. And I won't encourage and tell everyone else how to do it I will post it on all the social media sites I own and I won't stop until Roku just continues their garbage idea of showing video ads on the home screen!

[rgQ93x8dBnYAGT]

Nope. They continue this (saw it first time today), and I'm sending all my devices (7 total) to the green recycler, and never looking back.

I bought the device that is a platform for the other services I pay for.  If they have a revenue issue, charge more for the device, don't try to extort cash from the captive audience...

Choice is the only power users have. The cord-cutting trend that made Roku possible in the first place should have proven how much we approve of being messed with. 

[Minnesota_Steve]

I’ve been using Roku devices for almost 10 years, never had a complaint until now.

had the wicked ad pop with a close button. I don’t mind the ads on the main screen but I don’t want intrusive **bleep**.

This is not what we buy Roku devices for.

[Saunka]

This was the second ad I've seen. I own 4 Roku devices. I won't buy anymore and will be switching to other options as things become available. Terrible business decision, Roku.

[Frosty14]

Same had wicked blasting about watching. Came here and I see I’m not alone. I Will absolutely get rid of Roku if the play that stuff. 

[WarwickF]

I'm a long-time user of multiple Rokus, always bought for their simplicity and clean ad-free interfaces. But the introduction of ads to the device is not something I've agreed to and Roku has changed the functionality of the devices which I purchased and which I own outright. If all the advertising is not removed then I consider myself entitled to return the devices for a full refund. Note to Roku CEO: fix this now.

[hnbrink]

I have this happening too. I still like Roku better than Amazon, but I do not like being startled by random sound from an ad video trying to autoplay when I want to go to one of my apps. The ad at the bottom under the Home/Settings list is fine. It's not too big, it's silent, it's relatively unobtrusive. Them still trying to throw in random extra tabs there (I HATE basketball and I've had to hide that one FOUR TIMES) and then adding this giant autoplaying ad window is starting to make me think of dropping smart tvs entirely and just playing everything off my consoles.