- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My brand-new Roku Ultra times out when I pause the program, and when I press PLAY, it sends me back to the Home Screen instead of back to my program. I have disabled the Bandwith Saver. So I re-installed my 2012 Roku and it does not have this glitch. Will have to return the Ultra, maybe try Apple TV? This happen to anyone else?
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How long are you pausing the video? If the screen is blank or showing any kind of screensaver do not press Play! Try pressing any other button like Back or the down arrow until you see your paused video and then press Play.
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Times out after Pause and goes back to Home Screen
Try disabling the Power Saving feature on the new Ultra 480x models.
Settings/System/Power/Auto Power Savings/20 min [Disable]
https://support.roku.com/article/6306527767575
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How long are you pausing the video? If the screen is blank or showing any kind of screensaver do not press Play! Try pressing any other button like Back or the down arrow until you see your paused video and then press Play.
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Times out after Pause and goes back to Home Screen
Yes! thank you so much for jumping in. I have tried that - not pressing play but different buttons. It doesn't work, I still go back to the Home Screen, not the program I paused. But with my old 2012 Roku that I am using now because I am returning the Ultra, that never happens!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Times out after Pause and goes back to Home Screen
Thank you! I will hook up the Ultra again and try that. I gave up on it, re-boxed it for return, and have been using the 2012 Roku. But I will hook it up and try this. Fingers crossed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Times out after Pause and goes back to Home Screen
Thank you!