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Joyce100
Newbie

Themes choice does not exist.

Been battling this since October. The screensaver comes up when I turn my TV on. I have to keep turning the TV off and on to make the actual TV shows come on. Google tells me to go to Theme to turn off the screensaver. There is not a ‘theme’ choice anywhere in my settings.  How do I get rid of the screensaver without a ‘theme’ choice? 

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Themes choice does not exist.

Thanks for sharing this here in the Roku Community, @Joyce100!

We'd like to take a closer look at your concern about the screensaver that appears after turning on the TV so we can get this sorted out quickly. 

Could you please clarify if...

  • Before turning the TV off, have you tried pressing the Home Button on your Roku remote to see if the screensaver goes away? 

In the meantime, can you also take a picture of your Settings menu so we can examine the options you have there? All Roku devices/TVs have a "Theme" option under "Settings." 

Looking forward to hearing from you soon. 

Best,
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
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