Features, settings & updates

[autbrat]

I have no problem watching ads for free programming, I completely support it. My problem is that the ads tend to fall in the middle of dialogue in many situations rather than the natural pauses that are literally built-in for ads. It is very frustrating because they will be talking and boom ad, and so you miss whatever they were going to say because of the ad. Hopefully, it wasn't an important point (if it is a mystery show/movie there is a good chance it could be). Please, please, please put the ads in the places that they actually go instead of in the middle of dialogue!!!

[andyross]

These days, ads are often inserted at fixed times by a computer. Not all programming has the info needed to know where the original ad breaks were.

[makaiguy]

And for the most part, those live ad-supported streams are supplied to Roku by outside sources.  Roku receives a share of ad revenues but has no control over ad placement.

[Barnabas]

I agree, sometimes the ads are placed at a very bad time. Sometimes moving the ad a minute or two forward or backward in time would work better.

[RokuJechealR]

Hi Community users,

Greetings from the Roku Community!

Thanks for sharing your thoughts and concerns about the ads you see on the Roku device. We're sorry for the inconvenience this has caused you.

We understand that the ads displayed may not always meet everyone's preferences or expectations. However, we always aim to provide our customers with the best streaming experience and convenience when using our services.

We'll pass this along to the Roku team for review. Once again, thank you so much for your feedback; we value your input.

Regards,
Chel