Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
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renojim
Community Streaming Expert

Re: Stuck on Privacy Policy update

@PERSIS, what do you mean by "Turned off the roku prem box"?  You can't really turn off a Roku device.  If you have a power button on your remote it doesn't affect the Roku.  Did you physically unplug the power for several seconds and then plug it back in?

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KHappy
Newbie

Re: Stuck on Privacy Policy update

Download the Roku “Remote” app to your phone. Use it as your remote control and it should work. 

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KHappy
Newbie

Re: Stuck on Privacy Policy update

Download the Roku “Remote” app to your phone. Use it as your remote control and it should work. 

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