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kathyputsky
Reel Rookie

Spectrum content out of numerical order

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how do I get the Spectrum channels in numerical order?

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RokuEuniceL
Community Moderator
Community Moderator

Re: Spectrum content out of numerical order

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Hi @kathyputsky,

Welcome to the Roku Community!

We're happy to help you with your inquiry. Please try using the Roku remote; arrow over to the left until you see the live channel guide. You can select "channel" or "network" under "sort by" by moving the arrow over to the left one more time. Ensure that "channel" is selected so it will sort it out in numerical order. 

Let us know if it works.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator

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4 REPLIES 4
RokuEuniceL
Community Moderator
Community Moderator

Re: Spectrum content out of numerical order

Jump to solution

Hi @kathyputsky,

Welcome to the Roku Community!

We're happy to help you with your inquiry. Please try using the Roku remote; arrow over to the left until you see the live channel guide. You can select "channel" or "network" under "sort by" by moving the arrow over to the left one more time. Ensure that "channel" is selected so it will sort it out in numerical order. 

Let us know if it works.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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kathyputsky
Reel Rookie

Re: Spectrum content out of numerical order

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Thank you for helping.

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kathyputsky
Reel Rookie

Re: Spectrum content out of numerical order

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I never got sort by.

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RokuERey
Community Moderator
Community Moderator

Re: Spectrum content out of numerical order

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Hi @kathyputsky,

Thanks for the update!

For us to take a closer look at this. Could you share with us what Roku streaming device you are using right now? And when you say Spectrum channels, are you referring to Spectrum TV?

Once we have a clearer grasp on the situation, we'll be able to further look into it. Thanks!

Regards,

Rey

ERey.
Roku Community Moderator
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