Hi @kathyputsky,
Welcome to the Roku Community!
We're happy to help you with your inquiry. Please try using the Roku remote; arrow over to the left until you see the live channel guide. You can select "channel" or "network" under "sort by" by moving the arrow over to the left one more time. Ensure that "channel" is selected so it will sort it out in numerical order.
Let us know if it works.
Kind regards,
Eunice
Hi @kathyputsky,
Welcome to the Roku Community!
We're happy to help you with your inquiry. Please try using the Roku remote; arrow over to the left until you see the live channel guide. You can select "channel" or "network" under "sort by" by moving the arrow over to the left one more time. Ensure that "channel" is selected so it will sort it out in numerical order.
Let us know if it works.
Kind regards,
Eunice
Thank you for helping.
I never got sort by.
Hi @kathyputsky,
Thanks for the update!
For us to take a closer look at this. Could you share with us what Roku streaming device you are using right now? And when you say Spectrum channels, are you referring to Spectrum TV?
Once we have a clearer grasp on the situation, we'll be able to further look into it. Thanks!
Regards,
Rey