Features, settings & updates

[Alemapnna]

I bought a new roku a while back because my old one was causing various problems after it would update. One of those problems was an app going back to the home page when I hit the back button. It's been fine until this last update but it's happening again. I've updated all the apps and tried restarting the roku but nothing helps. Is there a way to opt out of the updates? It works ok until then.

[RokuKariza-D]

Hello @Alemapnna

Thanks for reaching out here in the Community!

Does the issue only occur when accessing a specific channel or all channels installed on your Roku device? 

If it's just on one channel, removing the app then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart > Restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes.

All the best,
Kariza