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My Peacock "local" news station is from somewhere else. The Peacock help suggests that my streaming device (Ultra) is sending an incorrect zip code. Is there a way to change the location identification on the Roku Ultra?
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From one of Peacock's own support pages:
The local channel available will be based on the geolocation (based on your internet provider) of your streaming device and will change if your geolocation changes.
You can use an IP (Internet Protocol) info website like the ones listed below to see where the IP number assigned by your internet provider indicates you are located. If this doesn't represent your actual area, you can contact your internet provider and ask to be reassigned an IP in your area.
Some IP info websites:
https://www.iplocation.net/
https://www.iplocation.com/
https://tools.keycdn.com/geo
https://www.ipfingerprints.com/
A web search for "IP Location" can find many more.
I'd suggest checking on several of these as it seems to be an inexact science. Sometimes they don't all give the same results and you never know what IP lookup service a provider like Peacock might be using.
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
- Mark as New
- Bookmark
- Subscribe
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From one of Peacock's own support pages:
The local channel available will be based on the geolocation (based on your internet provider) of your streaming device and will change if your geolocation changes.
You can use an IP (Internet Protocol) info website like the ones listed below to see where the IP number assigned by your internet provider indicates you are located. If this doesn't represent your actual area, you can contact your internet provider and ask to be reassigned an IP in your area.
Some IP info websites:
https://www.iplocation.net/
https://www.iplocation.com/
https://tools.keycdn.com/geo
https://www.ipfingerprints.com/
A web search for "IP Location" can find many more.
I'd suggest checking on several of these as it seems to be an inexact science. Sometimes they don't all give the same results and you never know what IP lookup service a provider like Peacock might be using.
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X