Features, settings & updates

[Kyle123]

I can't get the roku to show up on my phones device list it was working fine. Tried factory reset, restarted my phone.  The only reason I bought it was for screen mirroring now it won't work

[CanalTV]

I have the same issue. Bumping this because it looks like no one has been helped in months. 

[RokuJechealR]

Hi @Kyle123, @CanalTV,

Thanks for posting to the Roku Community!

We understand you are having trouble with the screen mirroring feature on your Roku device. Thanks for the steps you took to resolve the issue. We apologize for any inconvenience this issue has caused you.

We want to take action on this, but we need more details to determine whether there are any options we can investigate further.

• What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
• When did you first notice the issue start?
• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
• What exactly happens when you try to set up screen mirroring? Are you encountering an error? If so, could you send us a screenshot?
• What device (Make/model/OS) are you trying to screen mirror from?

With more detailed information, we will be able to assist you further.

All the best,
Chel

[Raddish]

It's probably your Dual band WiFi. Turn off 5g and try again.