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Re: Unwanted Info Auto Pop-up on Live TV
I forgot to add the channel guide sometimes freezes and doesn't move unless you hit home and reselect. The blank screen with audio when switching to a streaming channel is quite annoying. Keep up the mediocre work Roku.
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Re: Unwanted Info Auto Pop-up on Live TV
I'm having the same issues at well for the pass couple of month.
Element TV; #E4SW5017RK
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Re: Unwanted Info Auto Pop-up on Live TV
Same for me. TCL Roku TV. It is very annoying. I wish we could contact Roku support directly. This seems like it would be an easy fix for their developers. Roku TV
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Re: Unwanted Info Auto Pop-up on Live TV
its exactly 60 seconds I'm sure somehow someone thought this would be helpful.... ITS NOT! Does ANYONE have a clue how to undo this stupidity?
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Re: Unwanted Info Auto Pop-up on Live TV
Same here & this problem is very annoying! Been going on for about a month now for me. Problem happens on OTA and Roku Live TV channels/menus. I have two TCL Roku TVs which have the same exact problem. Info shows up without asking and takes me back to the channel I'm watching while browsing the channel guides/line ups. Otherwise, the channel info continues to show up without asking for it.
What is the fix or when can we expect a response from Roku?
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Re: Unwanted Info Auto Pop-up on Live TV
Well, we continue to be at the top of the problem feed. Keep posting, and keep giving kudos. Maybe we'll get a response at some point.
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Re: Unwanted Info Auto Pop-up on Live TV
Anyone else experience pixels and judder on their screen with fast moving scenes after this last update? Never had this problem before the addition of LED Motion Clarity which helps some but degrades the picture. This even happens during COMMERCIALS. HEAR THAT MR. ADVERTISER? THE PRODUCT YOU PAID TO HAVE ADVERTISED IS MUDDLED AND UNCLEAR. I guess since that feature is included, they have messed with the feed rate of 480 which is annoying and typical.
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Re: Unwanted Info Auto Pop-up on Live TV
C,mon Roku. I'm always singing the praises of the product/platform to anyone who cares to discuss with me. Can't you post something to at least acknowledge you are aware of the problem and looking into it?
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Re: Unwanted Info Auto Pop-up on Live TV
What they'll do is to ask you for your serial number and model number, and say they'll look into it. Then you will never hear back from them in any fashion, and no fix will be offered or provided to you.
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Re: Unwanted Info Auto Pop-up on Live TV
You know that small 'Promoted" bar in the channel guide line-up? Expect it to expand with video in the future. More **bleep** we don't need from the next screwupload.