Features, settings & updates

[joebios01]

See: https://community.roku.com/t5/Community-discussions/Roku-disables-player-with-attempt-to-coerce-arbi...

Opt-Out request...

[Simsfan81]

I wouldn't say that because I bet you alot of people will still click accept. Nobody reads the tos. @BCAKenner 

[Rs1953]

The contacts page shows a legal department email address as generalcounsel@roku.com . I sent them an email about this, but I haven't received a response.

[Simsfan81]

Press the home button or back button several times and it should go away at least from what some people have said. @BCAKenner 

[scahill]

Yes, I can not even agree if I wanted to! It's stuck on that screen. help! New,  non-Roku TV needed????

[PJSchannel1]

The same problem, can't Agree, gets stuck.
I unplugged, changed the plug-in channels, and nothing brings back Roku.

[Mellcomm]

I wouldn't - I called and paid nothing.

[Spookypumpkaboo]

I can't even agree because my remote is missing I only use Amazon firestick. After I paid for the roku remote on my phone it didn't even connect. 

[dakmoon]

who the h*** do you think you are roku--mandating i send my OPT OUT via postal service, then expect me to WAIT for opt out approval, and in the mean time i am unable to use my roku devices...additionally, you have made it impossible for us users to LOG OUT of our streaming apps, that we pay monthly subscriptions to...who are you to lock me out of my accounts!!!...SHAME ON YOU!!...i'll be ripping my roku devices from my tv's before that letter hits your desk...

[ektoplasm]

I too, am experiencing the same issue on my TCL Roku TV I bought more than 5 years ago. No amount of button pressing or rebooting removes the notice and allows me to use my TV. The TV is essentially bricked. I also own two other Roku devices. So far, I have not seen the notification on them, but I suspect it will be coming soon. 

It is absolutely, 100%, no question at all ILLEGAL for Roku to block access to a user's hardware with a software update in an attempt to coerce the user into signing away their legal rights with a binding arbitration agreement. 

Roku is to unlock my devices IMMEDIATELY. I DO NOT ACCEPT THE TERMS OF YOUR ARBITRATION AGREEMENT. 

I am filing a complaint with the Federal Trade Commission as well as contacting my local news affiliate to see if they'd like to pick up this story.