Features, settings & updates

[Jaymzbo]

Around 90% of the time, even though the app can find the TV on the network it cannot wake my roku TV. I've set it from permissive to default and it changed nothing. Does anyone have a suggestion? 

[RokuNimfa-C]

Greeting @Jaymzbo, 

Welcome to the Roku Community. 

Enabling a feature on your Roku TV™ called Fast TV Start lets you wake your TV and perform various actions using voice commands. Have you checked if you have enabled this feature on your Roku TV? To confirm, use the instructions below:

1. Press Home  on your Roku TV remote
2. Scroll and select Settings
3. Select System
4. Select Power
5. Select Fast TV Start
6. Highlight Enable 'Fast TV Start', and check the box to enable it

After this, test it first with your physical remote to see if it works then after your Roku mobile app. 

You can visit this Support article to learn more: How to listen to music when the screen on your Roku TV is off

Does this clear up the issue you are seeing? Keep us posted. 


Regards, 
Nimfa