Features, settings & updates

[Mrdunk65]

In-network settings. Try setup the network again.

[Mrdunk65]

If that didn't work, try a factory reset.

In system/Advanced system settings/choose Factory reset

Mrdunk65

[Paulf31]

After the firmware update 5/14 4 AM EST, my apps will not load.  did a restart, reset network settings, nothing, none of them will load now.  Is your team going to push another update or do I have to do a factory reset?

[Mrdunk65]

Thanks for the question. I am not an employee of Roku. Like yourself I had issues after the update and had no way of contacting support because they were closed. I tried many things as well.

I had to unplug power cable and HDMI cable from my Roku ultra. I restarted my wireless network. I pressed the reset button under ultra box. Plugged everything back in. First screen was to choose language then the remote automatically resynced. Follow screens.

Hope this helps you as well.

Mrdunk65