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Madking1
Streaming Star

Roku Backdrops app problem

When using the new Backdrops app and I use one of my own photos taken from my phone I get a black bar on both sides of the photo when I upload into Backdrops. Basically they aren’t full screen. 


however, when I use one of the default photos in the Roku Backdrop library the images are full screen. 

What gives? Why can’t you change this? Note this black bar problem is also in the Roku screensaver when you use your own photos. 

photo from phone: cropped

IMG_3452.jpeg

photo from Roku library: full screen

IMG_3451.jpeg

 

Labels (3)
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4 REPLIES 4
renojim
Community Streaming Expert

Re: Roku Backdrops app problem

You need to edit your photo to stretch it or crop it to the desired dimensions.  I don't think Backdrops has a setting to do this and I would be upset if it distorted my photos automatically.

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Madking1
Streaming Star

Re: Roku Backdrops app problem

It doesn’t have a setting. That’s the point. 

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Qwq1
Streaming Star

Re: Roku Backdrops app problem

My problem is the ones I set as my Favorites from the ones I uploaded from google photos are not there

I can set the preloaded as a Favorites.

It looks like all my photos I uploaded I cant set it as a Favorite Its like you blocked them out to BE in put in my Favorite

JohnDeer
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Qwq1
Streaming Star

Re: Roku Backdrops app problem

LMAO They should have tested A lot more before the update

I see there's a lot of other BUGS from other users from this Backdrop

JohnDeer
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