Features, settings & updates

[lmacmil2]

My 4660 got the OS14 update a few days ago.  My 4802 is still waiting.  Anyone else seeing an older Roku device getting the update before a newer device?  I saw a post on AVS Forum saying the same thing.  I'm not sure how long a new OS rollout usually takes.

[AvsGunnar · Accepted solution]

@lmacmil2 

Roku language usually indicates their OS updates will be rolling out "over the next couple of months" whenever they are released. (OS14 was released 9/24/24).

https://support.roku.com/article/228844467

Once one of my devices receives an OS update, I will usually see my other devices updated within 1-2 weeks.

[makaiguy]

@lmacmil2-

Expanding on the reply from @AvsGunnar ...

Major Roku system updates are sent out individual installation by individual installation over several months, with an update schedule known only to Roku. If you have multiple Rokus, they may not become eligible for the update at the same time, even if they are the same Roku model.

Roku menu path "Settings > System > System update" will show you your current Roku version number. Down in the lower left corner of this screen it will also show you when your last update was installed.

In past major Roku updates, I've found that updating the Roku software may not automatically update all channel apps that have new versions to accommodate the Roku update. I don't know if this is the case with this update. Manually running an additional update check as soon as you receive the Roku update can make sure you have the latest versions of all your channel apps and prevent many update-related problems (Settings > System > System update > Check now).

Despite having had access to the Roku update as it was being developed, some channels may take a while for their developers to issue needed updates, so a manual update check as above to catch any more recent updates is always a good first step when running into specific channel problems.