I have checked every connection and setting as well as changing HDMI ports the devices are plugged into. Regardless what I do, I can not get the soundbar, plugged into the arc port on a TCL tv, with a roku 4K+, brand new, to work no matter which HDMI port I use. I reset everything multiple times. Even unplugged the whole system, including the tv to give it a hard reset and I receive no volume output even if I turn the soundbar on with the remote and it shows powered on. I can switch the tv to internal speakers and have no issue with the sound. I really like the ROKU and have multiples connected on various tv's with a JBL and Cambridge Audio soundbars and have had no issues, I can not seem to get it to work with a nakamichi soundbar and surround sound. All firmware is up to date. I even attempted to reset to factory settings and redo the entire set up with no change.
I'm extremely frustrated at this point and may have to return the ROKU. Please let me know if you have any further suggestions before I need to do this. Thank you
