Features, settings & updates

[Mkconrad62]

Some recent roku update has changed the way a movie or show is displaying after a search. This happened before and it was fixed. The boxes of where you can watch a show are on the bottom side by side and load very slow. It was before vertically shown and loaded very fast.

Please put it back the way it was!

[makaiguy]

@Mkconrad62-

Have you tried restarting your Roku?

Depending on your Roku model you'll find the "System restart" option under either "Settings > System > Power" or "Settings > System".

[Mkconrad62]

Yes I have tried restating, software update,  all that 

This happened before a couple of months ago and the it got fixed and it was great.

And now it's doing it again 

Can it go back?

[RokuERey]

Hi @Mkconrad62,

Thanks for the post!

We appreciate you letting us know about this and we'd like to see more on what's going on here.

Could you tell us more about this? Is this an isolated case on a specific channel, or does this happen across all the channels on the platform?

If possible, could you provide us a screenshot or a video clip of this behavior you're seeing?

With more detailed information, we'll be able to further look into this.

Regards,

Rey

[Mkconrad62]

I replied to your email with more details 

Let me know if you didn't get the email