My Roku Ultra (4660X), currently at software version 11.0.0 build 5007-46 will not update to version 11.5. When I initiate a manual update, it tells me my software is up to date.
Any ideas or suggestions would be appreciated.
Thanks for the post.
Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.
My serial number is YJ0010565426
Thanks for the follow up.
We would recommend checking for a manual OS update now on your Roku device to see if you can receive the latest OS.
For more detailed information about how to check for a manual OS update, visit our Support page here: Update the software on your streaming devices
Please keep us posted what you find out.
It appears to have updated to 11.5.0 build 4312.46. I will post again if there any issues.
May I inquire what the problem was?