Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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ReRun
Level 7

Re: My Feed data is inaccurate

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With regards to "Dodge City" popping up in My Feed, I wonder if it could be "free" on a channel such as one of the TVTimes, but very difficult to search out.  Roku Search won't find it.  You'd have to search within channels individually; not likely.

Now Roku only gets My Feeds from Tubi, Peacock, Pluto, Redbox, Pandora and PBS, but when I first began using Roku in 2019 My Feeds were plentiful, as were searches.  My Feed's usefulness has declined and didn't even make the list featured in the most recent Roku email, "Best Roku features according to our customers".

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RokuDanny-R
Roku Employee
Roku Employee

Re: My Feed data is inaccurate

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@ReRun

Thanks for the post.

Please be aware that we are currently investigating the content related issue with the title "Funny Farm".

In regards to feeds, we would recommend reading the previous post provided by @makaiguy.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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ReRun
Level 7

My Feed (1), but NONE?????????

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FYI ... Whenever I turn on Roku for the last few days/weeks, My Feed displays ... My Feed (1), yet there is no new feature in My Feed.  After looking and leaving My Feed, then My Feed no longer displays the (1).  No biggy, just wondered why. 

 

P.S. why does the above Subject have to be 25 characters and even when it is, the 25 character message doesn't go away.?

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krispyonion
Level 9

Re: My Feed (1), but NONE?????????

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Same thing happening here. It's a tiny mystery.

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hollybelle78
Level 7

My feed shows paid channels

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When I select a show from my feed it only has options to watch on paid channels. It doesn’t show he channel that I watch it on such as FOX as an example. It started doing this within the last few weeks.

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krispyonion
Level 9

Re: My Feed (1), but NONE?????????

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Welp, this burp is back: Whenever the screensaver disappears to reveal the home screen, there's "My Feed (1)" and when I check, nothing there and the "(1)" disappears.

Immediately checked for updates, because sometimes an impending update seems to be the cause of problems. Installed the software update & restarted, but the error's sticking around.

It's not affecting my enjoyment or use of the Roku, but I thought I should mention it in case it's associated with/a sign of some other issue.

[edited because oops, dropped a word]

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VicIac
Level 7

Re: My Feed data is inaccurate

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Ipcress File series listed on my feed as episode 2 available but when I click on it only episode 1 is available. 

When notified that a new episode of any show is available it will always bring me to the first show in the series.

I have switched most of my apps to go through the Roku channel but does not make it more accurate

 

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Sackattack
Level 8

Re: My Feed data is inaccurate

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I have already sent this to Roku support on twitter and included a video showcasing the never ending problem with “my feed”. 

this is less about following movies for me. This is about telling me when new episodes of current titles of a season are available to stream in subscribed channels. Like paramount+ or amc+ or Hulu, etc. 

This is a huge feature for those that have many subscriptions or cable subscriber channels and sont want to hunt and peck to find when a new episode is a available. 

the problem that is 100% repeatable even if you start from scratch, reset Roku or otherwise. Is that it will ACCURATELY tell me in the feed list when a new episode is available and will show the CORRECT season and episode (eg Fear the Walking Dead S7 | E16 ) but when you select that entry, the next screen which should allow you to stream that specific episode leads you to the wrong episode (eg Fest the Walking Dead S7 | E7). This is not at mercy of the channel providers. Since Roku is showing they have the right info in the list, it is brain dead easy to them coorelate to the right episode. In fact if you use the search feature, it will return the right episode and you can stream from there. 

but everyone can agree that it defeats the purpose of this feature to alert you of a new episode but then require you to manual go fetch it. 

 

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nwinker13
Level 7

Re: My Feed (1), but NONE?????????

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I'm having the same problem!! Someone fix this!

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