Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
hackk
Newbie

Issues with Roku Streambar - Need Advice

Hey everyone, I'm experiencing a few issues with my (two) Roku Streambar and could use some help.

Remote Power Button: When I press the power button on the remote, it closes any open apps and takes me back to the home menu, but it doesn’t turn off the Streambar/TV. To turn off the Streambar/TV, I have to go to the home screen and select the turn off option, which is quite annoying. Even from the home screen, it won't turn off the Streambar/Tv.

Turning On: To turn on the Streambar/TV, I have to press the home button (or any other button) instead of the power button. While this isn’t a huge problem, it is a bit confusing.

App Issues: I frequently have to uninstall and reinstall apps (like YouTube) because they won’t start. This issue occurs on both of my Streambars.

Connection Problems: Sometimes the Streambar loses connection with the TV, resulting in no sound. Turning the Streambar off and on again usually fixes this, but it happens on both of my units.

Performance: The Streambar seems slower compared to my Fire TV Max.

Are these common issues with all Rokus? Any advice or solutions would be greatly appreciated!

Thanks!

Labels (1)
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.