Features, settings & updates

[wasker]

@kato3927"Unless you have some information to the contrary that proves they're ignoring the issue, I have to trust that's what they're doing"

What is the ETA for the fix? It's a simple question, the answer to which is a date, not "10.5 update in the future".

[LadyLizzie13]

I agree, as hot as it gets with this error it's a serious liability issue for Roku at this point.  Others have done the full reset and all and it changes nothing.  One guy found a power off in the setting but he has a different build number than most of us.  From what Roku has said, they are aware and there is no manual fix on our end and they are working theirs from their end. We just have to wait.

[kato3927]

Ohhhh, I see.  You want a date, a definitive date? Oh, I get you now.  You want to know exactly when a problem Roku's been working on for what, 2 or 3 weeks now will be solved? Well gee... I guess that'll be when they figure it out now won't it.

Why don't you just calm the f&%# down and wait for something that neither you nor any of us have any control over.

Child PLEASE! Stop being so manic.

[ogstacey]

I bet that we are going to be seeing more on this topic.  I bet most people haven't even noticed yet that the light stays on.  As more people take notice  - we will hear all kinds of chatter.  Does Roku have a "Known Issues" link anywhere?  If they don't - they should.  Also - why not send out some sort of notification, "We are aware of this issue and are working to resolve it...bla, bla, bla."

[wasker]

@kato3927It might come as a shock to you, but as a customer who was with Roku for 8 years and recently bought their latest Ultimate box, I do in fact care about the product I paid for working properly. And yes, this means that I do want to know a date when the "future update" is going to be available, especially that Roku had marked this issue as "solved".

I prefer products I paid for working properly. But that just me. 🤷🏻

[Dave76]

Wow is getting nasty here. But yes Roku is at fault with this. 10.5 has bugs and certainly didn't test enough with all models before dropping this update. When 10.0 was out there was no issues.

[AJH4]

The white power light on the streaming stick randomly turns on and off.  It is bright enough that it is noticeable in a dark room.  A piece of tape would be a fine solution, but the Roku support team mentioned that the light is always on, but I have found that not to be accurate.  This one, after reboot and being unplugged, the light will go off after a while and sometimes goes on and stays on without the Roku remote being touched.  Also, we never noticed it being on randomly in the middle of the night before.  Is this failing?  All software is up to date and device has been disconnected and reconnected several times.

[kato3927]

Your right.  It is just you.  The rest of us realize it's an imperfect world and cope without constantly crying about not getting what you want when you want it.

Relax a bit. Your little toy will be all better soon. (Although you may be down near the bottom of Roku's list of subscribers to receive the newest build).  

[renojim]

Did you stick recently update to 10.5?  Check from Settings->System->About.  It's probably this issue:

https://community.roku.com/t5/Roku-Device-Features-Settings-Updates/Indicator-Light-Stays-On-After-I...

[Goofus]

Dude you need to take the attitude and trolling the h$ll back to Facebook or Twitter where it belongs.  Or maybe you're just drunk or high or whatever -- either way you are not wanted here.