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kfajardo
Newbie

How to turn off Guest Mode without PIN or factory reset

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How do i take the tv out of guest mode its my grandpas tv and he passed away i need help i do not have the pin?

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makaiguy
Community Streaming Expert

Re: How to turn off Guest Mode without PIN or factory reset

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Log into his Roku account at https://my.roku.com, then scroll down to his linked devices.  Locate the device in question and disable guest mode.

Once logged in to your Roku account, scroll to the bottom of the page and adjust Guest Mode settings per device.Once logged in to your Roku account, scroll to the bottom of the page and adjust Guest Mode settings per device.

If you don't have his Roku account password but do have access to his email, you can use the Forgot password? link further down the login page.

Otherwise, Factory reset is accessed via Settings > System > Advanced system settings > Factory reset. This will clear out the unit's memory and you'll then have to set it up again as though it were a new unit right out of the box.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: How to turn off Guest Mode without PIN or factory reset

Jump to solution

Log into his Roku account at https://my.roku.com, then scroll down to his linked devices.  Locate the device in question and disable guest mode.

Once logged in to your Roku account, scroll to the bottom of the page and adjust Guest Mode settings per device.Once logged in to your Roku account, scroll to the bottom of the page and adjust Guest Mode settings per device.

If you don't have his Roku account password but do have access to his email, you can use the Forgot password? link further down the login page.

Otherwise, Factory reset is accessed via Settings > System > Advanced system settings > Factory reset. This will clear out the unit's memory and you'll then have to set it up again as though it were a new unit right out of the box.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

Re: How to turn off Guest Mode without PIN or factory reset

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Yes Im trying rest my jvc smart tv

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