Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Ottomatic
Level 7

How to save preferred (default) Guest Mode settings

This is exactly what I want to be able to do at a rental property I have.  I want to be able to set up a customized guest mode with apps for local news and weather channels, as well as a basic live streaming TV app (e.g. Sling).  That way at least my renters have a baseline set of apps and channels. 

I hope Roku will consider adding this functionality to its guest mode feature (which is very useful, but could be better!).

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3 REPLIES 3
JackVette
Level 9

Re: How to save preferred (default) Guest Mode settings

I have a beach house that we rent.  It has many TV's and they all are Roku TV's.

I thought the Guest Mode would be great.  I put in a nice message when the guest turns on the TV and supply premium channels for them via the Spectrum app.

I was disappointed to find out Spectrum is NOT preloaded and there is no way for me to have it already loaded for the guests.

I left a note with instructions for guests to load up Spectrum.  

As I predicted, guests didn't really understand this step and I got a service call to the rental company on why there was no premium TV as promised.

I had an upset guest as well as a nice charge from the rental company to help them install.

I have taken Guest mode off all the TVs now.  

This was a very good idea with horrible execution.

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Ottomatic
Level 7

Re: How to save preferred (default) Guest Mode settings

I still provide cable in addition to Roku with guest mode.  But I have to get rid of the cable because the cost is ridiculous.  A customizable guest mode would be perfect.  I can't believe your rental company charged you to install an app. (Well... I guess I can...)

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JackVette
Level 9

Re: How to save preferred (default) Guest Mode settings

I should have been more clear.  I no longer have cable boxes.  The cost to rend them was ridiculous....

Now I only have streaming apps.

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