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bareitz44
Reel Rookie

Re: How do I get my Streaming Channels back in order. They are all mixed up.

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  1. Navigate to the Channel logos in your Live TV guide.
  2. Press the * button to open the Channel Options menu. When I press the * button nothing happens.?
EJJAX
Channel Surfer

Re: How do I get my Streaming Channels back in order. They are all mixed up.

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I encountered that same issue since mid June after an automatic Roku update. All my streaming channels are no longer in ascending numerical sequence. I've called Roku tech support several times and have had online chats with Roku support. Nothing has changed and I have not received any reply from Roku support during this episode. It really is extremely unfortunate and disappointing.

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EJJAX
Channel Surfer

Re: How do I get my Streaming Channels back in order. They are all mixed up.

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Yesterday I noticed a new feature to sort my streaming channels in numerical sequence. Apparently a recent Roku update enabled that new feature to appear. Currently my streaming channels appear in ascending numerical order.  

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CathyDT
Newbie

Re: Where are my channels roku and the channel numbers roku??????

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There is no channel option when I push the star button. How else can I get to it? It’s not in settings and factory reset doesn’t work.

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makaiguy
Community Streaming Expert

Re: Where are my channels roku and the channel numbers roku??????

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While viewing the channel guide:

  • Place your cursor over a choice in the second column (Channel names and symbols, ie logos).
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  • Press the Options (*) key on your Roku Remote.

  • Choose Sort Channel List

  • Choose By Channel Numbers
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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bareitz44
Reel Rookie

Re: Where are my channels roku and the channel numbers roku??????

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makaiguy,

Thank you so much for this information... I have struggled through this with NO results. I followed through on your instructions, and WOW, it worked immediately...  Even though I am elderly, I consider myself pretty savvy with T.V. and my computer, but this had me defeated... Thank you again... God Bless You. 

B.A.

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