Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lyntim
Reel Rookie

How do I accept the "new" arbitration agreement

Jump to solution

There has been no email nor pop-up on screen that I'm aware of from Roku on any of my 4 television sets.  I have searched through everything; called both customer service numbers; and, emailed the "general counsel" trying to find out how to accept their terms and conditions.  I did find on the Roku menu a thing for "legal".  I went thru all of the different forms and only one came up for March 7, 2024.  I clicked the "okay" button but it took me down to the "close".  Not sure if that worked or not.  I don't have problem with it and would just like to go through and do whatever so they don't cut the service.  Please if anyone can help, I would appreciate it.  Thank you!!

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
renojim
Community Streaming Expert

Re: How do I accept the "new" arbitration agreement

Jump to solution

@Lyntim, are you in the U.S.?  I don't know if this is occurring in other regions.  If you don't see the new agreement, then you really don't have to do anything.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

9 REPLIES 9
renojim
Community Streaming Expert

Re: How do I accept the "new" arbitration agreement

Jump to solution

@Lyntim, are you in the U.S.?  I don't know if this is occurring in other regions.  If you don't see the new agreement, then you really don't have to do anything.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Lyntim
Reel Rookie

Re: How do I accept the "new" arbitration agreement

Jump to solution

Yes.  In U.S.  Knock wood.  I haven't had any problems -- yet.  Thank you for response.

0 Kudos
zqmjadlzfltqdnp
Binge Watcher

Re: How do I accept the "new" arbitration agreement

Jump to solution

Pretty sure renojim works for Roku - they just want access to ALL of your data

0 Kudos
renojim
Community Streaming Expert

Re: How do I accept the "new" arbitration agreement

Jump to solution

@zqmjadlzfltqdnp, you are very, very wrong.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Lyntim
Reel Rookie

Re: How do I accept the "new" arbitration agreement

Jump to solution

I GUESS IT DOESN'T MATTER; I HAVE ROKU UP AND RUNNING; NO PROBLEMS.  

0 Kudos
Blue45
Newbie

Re: How do I accept the "new" arbitration agreement

Jump to solution

How did you get Roku up and running ?

0 Kudos
zqmjadlzfltqdnp
Binge Watcher

Re: How do I accept the "new" arbitration agreement

Jump to solution

So was that a YES or a NO?

0 Kudos
Maliska
Streaming Star

Re: How do I accept the "new" arbitration agreement

Jump to solution

I want to know how I can use my roku that I paid for without agreeing to the aggreemnt.
This is basically extortion at this point.

Fishguy77
Newbie

Re: How do I accept the "new" arbitration agreement

Jump to solution

i cant get the message off the screen

 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.