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hcardello
Newbie

Has there been a recent change to the menu format?

Trying to figure out if there has been a change in the menu format or if I have done something with my settings. When i go to HOME and try to make a selection, the TV used to highlight the selection so I knew what I was selecting. Now my selections are not highlighted but just seem to move above the top of the menu where I cannot see what I have selected. Is it just me?

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makaiguy
Community Streaming Expert

Re: Has there been a recent change to the menu format?

These things are just special purpose computers. Like their big brothers sometimes clearing things out by restarting them can correct problems. (Note that if yours is a Roku TV with "Fast start" enabled, turning it off and back on just puts it into and out of a standby state and does NOT give you a complete restart.)

Depending on your Roku model and Roku version number you'll find the System restart option under Settings > System > Power or if not there, under Settings > System

If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can also restart by pulling the power plug to the Roku for a few seconds then plugging it back in and waiting for it to restart.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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