Forum Discussion

securis's avatar
securis
Newbie
2 years ago
Solved

Enable or disable US CCPA privacy choices?

I just got a Roku Streaming Stick 4k for guests to watch at my place, and I can't figure out whether to select "enabled" or "disabled" in US CCPA privacy settings for the "Do not share or sell my personal information" option if I DON'T want Roku to share or sell. I feel like it's intentionally vague.

The options were grayed out by default—set to "Disabled—which would seem to mean that I am allowing them to use my data. But that was after I went through other options, like limiting its access to use voice recognition, so I can't tell if by limiting those other options, it automatically set to "Disabled".

Of course Roku's help center isn't helpful on this, and surprisingly none of the countless articles about Roku and privacy that I found detail this setting's confusing options.

  • AvsGunnar's avatar
    AvsGunnar
    2 years ago

    securis 

    You will want to Enable (checkmark in the box ☑️) in order to both "limit use of sensitive info" and "not share/sell personal info".

     

7 Replies

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    2 years ago

    securis 

    You will want to Enable (checkmark in the box ☑️) in order to both "limit use of sensitive info" and "not share/sell personal info".

     

  • andyross's avatar
    andyross
    Roku Guru
    2 years ago

    Many privacy options on both devices in in apps are often deliberately misleading and need to be read very carefully. Sometimes ON means DO invade your privacy, other times it means KEEP your privacy. Most of the time, you should change to the opposite of the default settings!

  • KD7's avatar
    KD7
    Newbie
    2 years ago

    Since we have NO consumer protection agency, we are all on the auction block constantly for sale to the highest bidder. That means our valuable bundled personal information. And yes, they make it a long, dizzying, and quite corrupt process for us to protect ourselves. As another poster said, read very carefully because often times YES means NO and vise-verse... but not always🙃

  • Betawork's avatar
    Betawork
    Reel Rookie
    10 months ago

    On my new Express 4K+  going to  Settings> Privacy> Privacy choices, then selecting my choice- check or uncheck from:

    Limit Use of Sensitive Information, and Do Not Share/Sell My Information

    After returning Home, then going back to Settings> Privacy> Privacy choices

    ALL MY SELECTIONS WERE GONE

    Tried it several times, same result. What's up ROKU???

    • Betawork's avatar
      Betawork
      Reel Rookie
      10 months ago

      All this happened on a Thursday. Had a disappointingly long Chat on Friday to finally got a number to call 9AM-5PM PST, so too late  to call. By the time I turned my attention to it again on Wednesday, the problem was solved, settings were being retained. Very unclear what the problem was and whether Roku fixed it.