Roku Community

LuLuGee · ‎09-01-2022

All of a sudden, I cannot select a channel on my Roku. And I cannot get to the settings menu. I do see "set up connection" but cannot select to to actually check it , I have unplugged everything from the box and pugged back in.

renojim · ‎09-01-2022

Have you tried new batteries in the remote? It would help to know the model number of your Roku device written on it somewhere.

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renojim · ‎09-01-2022

Have you tried new batteries in the remote? It would help to know the model number of your Roku device written on it somewhere.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

LuLuGee · ‎09-01-2022

Hi, Yes new batteries solved the problem, Thanks!

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Cannot access settings menu

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