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TNorth
Binge Watcher

Can I delete the credit card I have on file?

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Hello!

When I set up my Roku account, I had to enter a credit card. I don't plan on using any of the pay services Roku has, and would like to just delete that card and not have any on file. 

Is that possible?

Thanks!

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makaiguy
Community Streaming Expert

Re: Can I delete the credit card I have on file?

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Yes.  Log into your account at https://my.roku.com.   Go to the Payment Method section and remove from there.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Can I delete the credit card I have on file?

Jump to solution

Yes.  Log into your account at https://my.roku.com.   Go to the Payment Method section and remove from there.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
TNorth
Binge Watcher

Re: Can I delete the credit card I have on file?

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Great - thanks so much! I wasn't sure if I needed to have a card on file or if the account can be active without one! 👍

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