TNorth
Streaming Star
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06-07-2023
10:02 AM
Hello!
When I set up my Roku account, I had to enter a credit card. I don't plan on using any of the pay services Roku has, and would like to just delete that card and not have any on file.
Is that possible?
Thanks!
1 Solution
Accepted Solutions
makaiguy
Community Streaming Expert
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06-07-2023
10:22 AM
Yes. Log into your account at https://my.roku.com. Go to the Payment Method section and remove from there.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
2 REPLIES 2
makaiguy
Community Streaming Expert
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06-07-2023
10:22 AM
Yes. Log into your account at https://my.roku.com. Go to the Payment Method section and remove from there.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
TNorth
Streaming Star
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06-07-2023
10:31 AM
Re: Can I delete the credit card I have on file?
Great - thanks so much! I wasn't sure if I needed to have a card on file or if the account can be active without one! 👍