I absolutely saw a child’s face in the Roku rock. I wish I took a picture because I haven’t seen it again. I actually moved around the room and viewed different angles to eliminate reflections, etc.
Anyone else?
Occasionally a paused program or channel/app menu will "bleed" through the screensaver. (I know you said it is not a bleed through, but I have always found it to be something that was last displayed before the screensaver activated). Generally, pressing the Home button will remove it and will only appear intermittently.
I noticed this for the first time several weeks ago. I also could trace it to an underlying image of my paused program. In my case I could see readable closed captioning from the paused program showing through the rock.. A section of the rising bubbles was also affected.
Several people have reported similar things. It probably came from a video your recently watched. There appears to be some kind of glitch with the screensaver where the video plane bleeds through to the graphics plane.
Thanks for reporting this here in the Roku Community, MamaLaLa!
We appreciate you informing us about this. We'd like to help.
If you observe that this is happening again, please send us a photo so we can examine this matter more closely. We will then be able to get this to the appropriate team for review.
Please keep us posted.
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The Roku Community Team
Hey everyone!
We’re aware of the issue with Aquatic Saver, and it’s currently under investigation. We appreciate your patience as we work to get this sorted.
If you’re experiencing the issue, please provide the following information to help us investigate further:
For better visibility and reference, we'll mark this post as solved.
This will help us get to the bottom of it and resolve the issue for everyone. Thanks again for your understanding!
Thanks,
The Roku Community Team
Thank you! That seems logical when I think more. It’s quite possible the ss had been active for longer than usual, as I couldn’t remember what I had last watched. Also, I didn’t recognize the face. However, the face was inside the rock, so when the rock moved horizontally, the face stayed in or possibly behind it. Hmmm.
Hello! Has anyone else received reflections in their Roku rock on the aquarium screensaver? I’m getting a rotating blue building with white framing and a car parked out front on the Roku rock in the aquarium screensaver. I can’t find any information on it
I think they have been updating some of the screensavers to be more dynamic.
Roku is aware of the issue with the aquarium screensaver. I'm guessing that if you perform a System restart from Settings->System->Power the "reflection" goes away (or maybe changes to something else).
Slh1 Thanks for the post!
We’re aware of the issue with Aquatic Saver, and it’s currently under investigation. We appreciate your patience as we work to get this sorted.
If you’re experiencing the issue, please provide the following information to help us investigate further:
This will help us investigate and resolve the issue for everyone. Thanks again for your understanding!
Thanks,
The Roku Community Team
So I’m definitely experiencing this situation and want to know what’s being done to fix it? I was watching Family Guy and paused it and I took a picture of Joe Swanson bleeding through the Roku rock on the Aquatic Life Screen Screensaver.
Hi, 2krazy.
Greetings from the Roku Community!
Thanks for letting us know that you're also having this issue and providing us with this information. No worries, our team is already aware of this issue. In the meantime, we appreciate your patience and understanding as we look into this.
If there's anything else we can do to assist you, please let us know. We're here to help.
Thanks,
The Roku Community Team
It's been happening on my Roku Ultra frequently. Finally figured out that it seems to be mapping part of the image that was on the screen prior to the screensaver being activated onto the surface of the "Roku rock". Here is an example where it activated while an episode of Superstore was paused. I outlined the area that seems to have mapped to the rock in yellow.
Hi, johare.
Greetings from the Roku Community!
We appreciate you informing us that you’re facing the same problem and for the information you've shared. Our team is aware of the situation and is actively investigating it. Thank you for your patience and understanding as we address this issue.
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Thanks,
The Roku Community Team
It seems to be getting larger. I thought the bleed through was confined to the Roku rock but now I see images bleeding through about 1/3 of the screen in approximately the middle.
Jim T
