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Lorial15
Reel Rookie

Apparently Common Roku Home Page Issue

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I have the Roku Express 4K Plus.. periodically on the homepage all choices will disappear except for

Home

Streaming Channels

Settings

It's a pain in the rear, in the past I was able to unplug it and replug it in and that would return but now it's not doing it. I see I'm not the only one that's having this issue. If anyone figured it out I would love to know the answer.

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Lorial15
Reel Rookie

Re: Apparently Common Roku Home Page Issue

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I found the answer online and it worked! First on your Roku remote you press the home button five times. Then you press the up button once. Then you press the reverse play button twice and the fast forward button twice. The screen kind of froze but within about 30 seconds everything was the way it should be without having to delete anything I have saved on my homepage.

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3 REPLIES 3
CH18
Newbie

Re: Apparently Common Roku Home Page Issue

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Me too. Same problem. HELP!

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makaiguy
Community Streaming Expert

Re: Apparently Common Roku Home Page Issue

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I don't know what causes this, but you might be able to recover faster via Settings > System > Power > System restart, or systems without the Power option Settings > System > System restart instead of fumbling around with power cords.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Lorial15
Reel Rookie

Re: Apparently Common Roku Home Page Issue

Jump to solution

I found the answer online and it worked! First on your Roku remote you press the home button five times. Then you press the up button once. Then you press the reverse play button twice and the fast forward button twice. The screen kind of froze but within about 30 seconds everything was the way it should be without having to delete anything I have saved on my homepage.