Features, settings & updates

[wayn0r]

Ever since my update to 12.5.0 (4176-48), I’ve been getting the “Allow Access to External Media” prompt asking if I want to allow apps to access attached media devices. I have a small hard drive with local media on it that I will continue to have attached to the tv on an ongoing basis and I’d rather not have to see this prompt every time I turn my tv on.

(As if the HUGE volume notifications and on-screen reminders that I have my physical Voice Control switch on my remote set to “off” aren’t unnecessary enough…)

[wayn0r]

Seems like fix for this is to disconnect your USB device, restart the Roku, connect the USB device, select “allow” when the prompt comes up, and then to restart again.

Not sure why this is necessary, but it seems to work so far. 🤷🏻‍♂️

[atc98092]

This is a new message that was added with the last update. It's merely some legalese to make sure you understand when you connect an external drive it can be seen by the device and any installed apps. It's no different than connecting an external drive to your computer, everything on your computer potentially has has access to the drive. It's just the lawyers covering their hind end... 😄

[wayn0r]

No, seeing it every time you turn your TV on is a glitch. If we saw it once the first time you connected the device, it’d be as you described, but that wasn’t the case.

[atc98092]

Are you powering your Roku from the TV? The message should only appear when the device is connected. I've never seen it appear again with the USB drive remaining connected to the Roku, but mine is always powered on. Turning the TV off and on should have no impact on that message appearing. 

[wayn0r]

It’s a Roku TV.

There’s no reason for this prompt to appear each time I turn my TV on.

[roccotcl]

if you change to a different usb the notice reappears. The first time it happen to me it was it the middle of the night when I wanted to watch something. I obviously choose do not allow and it made any usb unusable. What a pain!!!!

[wayn0r]

The problem I’m trying to get an answer to is why having the same device connected gets this prompt every time when I turn the Roku TV on.

[renojim]

I'm guessing it powers down the USB port when you turn the TV off, so when it powers back up it's pretty much the same as reconnecting the device.  I don't know if it would help, but try enabling "Fast TV start" under Settings->System->Power.

This new "feature" obviously could use some improvement.

[wayn0r]

It would be nice if this was under “settings” and we could make a permanent selection on this.