Airplay disconecting after a minute or two
For the last few weeks, every day, I have had an issue with AirPlay disconnecting within a couple of minutes. It does not matter if it is audio only, like podcasts or screen mirroring. The only sol...
Forum Discussion
Hi Community users,
Thanks for keeping us posted!
We want to gather more information about your issue with the Airplay feature, which keeps disconnecting from your Roku TV. Can you please provide the following details below?
- What is the make and model of your modem and router?
- The iOS version and make and model of your iPhone
- Roku TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- What troubleshooting steps have you taken so far?
With detailed information, we will be able to assist you further.
Thanks,
John
Hello RokuJohnB,
Router Model/Vendor Name: XB8/Technicolor
iOS version 18.1 - iPhone 15 Pro Max and iPad OS 18.1 - iPad 8th generation
TCL Roku TV model 43S525/C112X
Serial number: X001001U2W9J
Device ID: S043F9DU2W9J
Software OS version: 14.0.4 - build 12221-93
Tracker/Issue ID: 9J-443-067
